Rent Tracking
Rent Collection Best Practices
How to collect rent on time, every time — using standing orders, Open Banking and arrears workflows.
The Landvale Team·Updated 1 July 2026·6 min read
Key takeaways
Standing orders beat direct debits for landlord-favoured cash flow.
Reconcile rent daily during arrears season.
The first arrears call should be within 5 days, not 30.
Documentation now saves you months in tribunal later.
Open Banking makes reconciliation nearly automatic.
Choose the right payment method
Standing order is the UK landlord default: initiated by the tenant, cannot be reversed like a card payment, and reduces disputes. Direct debit is preferred by agents at scale but shifts control.
The arrears intervention workflow
•Day 1 — automated payment expected.
•Day 5 — polite reminder, written.
•Day 10 — phone call, note the outcome.
•Day 21 — formal arrears letter with breach reference.
•Day 60 — Section 8 grounds available.
Landvale's rent collection engine
Landvale reads rent payments live from your bank feed, matches them to the tenant and property, and triggers the arrears workflow automatically. You handle exceptions, not routine collections.
Frequently asked questions
Standing order for solo landlords; DD or GoCardless for agents at scale.
